VIP Customer Service

Spam Score

JangoMail integrates with SpamAssassin to offer a way to monitor the content of your messages. You'll see a Spam Score assigned to all email messages sent through JangoMail. To see the Spam Score on a message, go to Reports, click on the hyperlinked Subject Line, and choose theStatistics tab.

The Spam Score is generated using SpamAssassin's open source spam filter. SpamAssassin has many tests that it runs to determine whether an email is spam or not. Each test has a score value that will be assigned to a message if it matches the test's criteria. The scores can be positive or negative, with positive values indicating spam and negative indicating passing emails.

A message is matched against all tests and SpamAssassin combines the results into a global score which is assigned to the message. The higher the score, the higher the probability that the message is spam.

Your email messages should have a score of 5.0 or lower to be considered passing. The lower your score, the better its deliverability.


Checking the Spam Score is just one of the ways to improve message delivery.
  • Here are some tips to lower your Spam Score.
  • Make sure you've taken these steps to improve email deliverability!