Meet Stephanie Yount – Director of Operations
The entire team at JangoMail works hard to keep emails delivering and our clients happy, but one of the most important members of the team is Stephanie Yount. Although her official title is Director of Operations – she is the glue that keeps the JangoMail team together. She leads a great team of Customer Support staff who are the first line of support for our clients. In addition to leading her team, she manages the daily operations of the JangoMail office. In her five years at the company she has worked in all departments of the business. She has been in sales, support, operations, and now her current role – Director of Operations.
On any given day you will hear Stephanie on the phone with her clients or coaching her team on customer concerns. When asked what she likes best about JangoMail she responded, “The customers I work with on a frequent basis.” She also added, “I have enjoyed learning more than I ever thought was possible. I have learned about email, servers, HTML, development, and so much more.”
She knows the JangoMail platform inside and out and has a sixth sense of the next question that will be asked. She is already sharing the information with you before you can even ask the question. In addition to her great client skills, Stephanie keeps the office running smoothly. She takes responsibility for all the JangoMail team members and schedules fun carry-ins and business meetings for the staff. As the Director of Activities, you can bet that Stephanie will make sure we all have fun and get lots of treats for birthdays, work anniversaries, and holidays.
When Stephanie is not at work, she is still hard at work with her family. Her biggest joy is her children and she spends as much time with them as possible. When she is not at a ballgame or dance class, you can find her going to the local amusement park, bowling, or watching her favorite TV show – The Office.