VIP Customer Service
888-GO-JANGO

FAQ

FAQ

Troubleshooting
How do I contact support?
Emergency Contact Method
Sending Your Campaign
How do I know when my campaign has been sent?
Can I schedule a campaign for sending at a later date?
Can I work on my campaign, save it, and come back to it at a later date?
How long will it take to send my email campaign?
Pricing and Payment
Do you offer discounts for non-profits or educational organizations?
Where can I find your pricing?
I want to pay for several months at a time – do you allow that?
Email Lists
Do you provide email lists?
What types of lists can I use?
Will you share my email addresses?
How can I manage my email lists?
Can I modify my own email lists?
Templates
Do you offer any custom templates I can use for my emails?
Can I personalize my emails?
Do you offer email template design services?
I have my own email template already – can I use it with JangoMail?
About Us
What is JangoMail?
What inspired the creation of JangoMail?
JangoMail’s Size
Why should I pay a monthly fee, rather than a one time fee?
What sets us apart from other mass emailing services?
What security measures are in place to protect my account?
Custom Integration
I would like to private label JangoMail. How can I do this?
Do you provide an API?
Do you integrate with any third party applications?
Getting Started
How do I get started?
What do I need to use JangoMail?
Is it possible for JangoMail to create and send my emails?
Social Integration
Can I add buttons to share my email campaigns via social media?

JangoMail Frequently Asked Questions

Navigate the menu to the left to read our frequently asked questions and answers.