VIP Customer Service

Category: Dave Walker

Command Center: Bob’s back with the scrub tool

By: Dave Walker Technical Support Engineer Bob has an interesting question. His contacts are all out of line. Some addresses bounce, while others opt-out, and Bob’s sales team is starting to whine. Bob uses JangoMail’s system, to manage his contacts all day, but he needs to control his list as a whole, and JangoMail gives […]

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Heartbleed Bug

By: Dave WalkerTechnical Support EngineerA vulnerability was discovered recently in OpenSSL.  This vulnerability is known as “Heartbleed.” OpenSSL is a tool which is used by many websites for secure communications. The JangoMail team has performed a full review of our systems. JangoMail does not use OpenSSL in its communications, and was not affected by this […]

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Command Center: Conditional Logic

By: Dave WalkerTechnical Support Engineer Meet Bob. Bob has a problem. Bob owns a car dealership, and it’s time for the new models to arrive. There’s a new sports car, a new family car, and a new truck. His problem is that he only has one contact list, and he wants to send different announcements […]

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