Master & Subaccounts

What is an agency setup?

Agency Account/Agency Setup refers to what we call Master and Subaccounts.

We originally created Agency and Client Accounts for the advertising and marketing firms that were some of JangoMail’s first clients. This type of account setup actually benefits so many other types of organizations! From universities who use this feature to separate each of its departments, to companies who create Subaccounts for each salesperson. JangoMail’s Master and Subaccounts feature is a powerful and flexible way to manage multiple accounts under one umbrella.

Creating a master account could save you $$

Creating one Master Account with a number of Subaccounts costs less than creating a number of separate JangoMail accounts. With Master Account setup, all Subaccounts are included in the total send volume. The billing structure is still flexible. We can send one bill for the combined Subaccounts to the Master Account or we can bill each Subaccount separately.

Lose fewer email addresses due to unsubscribes

Unsubscribing email addresses from your list when asked isn’t just good business practice, to comply with CAN-SPAM, it’s the law. But, if an email addresses unsubscribes from a university’s athletics emails should it automatically be unsubscribed from emails about alumni events? At JangoMail, Subaccounts do not automatically share unsubscribe information. This way email addresses are not unsubscribed from an account for no reason. It’s optional to share unsubscribes from the Master to Subaccounts, or set your Subaccounts to share their unsubscribes to the Master.

Easily share templates

Master Accounts can create and share email templates with Subaccounts. This allows an HTML expert to create templates that non-experts in each Subaccount can easily edit. A practical scenario for this is a university. The marketing department could create universal templates with the proper logos, headers and footers and send to each department (Subaccount) to complete using JangoMail’s WYSIWYG message editor.

Would your JangoMail account benefit from subaccounts?

Many of our potential customers think that the Master Account with Subaccounts setup is not for them, because they are not an agency. However, it is useful for numerous other types of clients that have multiple groups all sending within one organization. If you have one JangoMail account for multiple different types of sending, or for different departments within your organization, this setup might be the right choice for you.

If you’d like to learn more about JangoMail’s Master Account and Subaccount setup and how it could work for your organization, please contact our support team or call 1- 888-465-2646.

If you are not a JangoMail customer but would like to learn more about our Master Account and Subaccount setup, or any of JangoMail’s other great features – contact one of our email experts.