VIP Customer Service

Monthly Archives: May 2012

It’s Good To Have A Backup

While all services strive for maximum uptime and reliability, necessary maintenance and unforeseeable events mean even the best service experience outages. What do companies do to keep their customers “in the loop” when the extraordinary happens? Q: A tech company relies on its servers. What do companies do to alert customers when their servers are down?A: Companies […]

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