VIP Customer Service

Monthly Archives: August 2010

New Report: Email Address Delivery Diagnostics

Email marketers often have questions about their email delivery and why a certain email address isn’t receiving emails. We launched a new report to answer these questions and to provide the most transparency possible to our users. The new Delivery Check report runs a diagnostic check on an email address. If you are having a delivery issue with a certain […]

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User interface updates – users switched to new interface

Tonight, all users still on our old “frames” interface have been switched to the new “no-frames” interface. Most recent features and all future features will only be available in the new “no-frames” interface. Should you have a specific need to use the old interface, you can still manually switch back by clicking the “Switch to […]

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