VIP Customer Service

Monthly Archives: September 2006

“Set Plain Text Automatically” Feature Improved

The feature that allows you to automatically create a plain text message from an HTML message has been improved! Here are the improvements: 1. The “Set Plain Text Automatically” button now works with the Simple HTML Editor and the Enhanced HTML Editor. Previously it only worked with the Enhanced HTML Editor. 2. The “Set Plain […]

Read More

New Feature: Smart Templates

Today we have officially launched our “Smart Templates” feature, which allows customers to design e-mails based on professionally designed templates that match their organization’s logo and color schemes. Read the full feature announcement here.

Read More

New “Mark as Template” Feature

On the Send E-mail page, there is now a checkbox underneath the Advanced Options section that allows you to mark any e-mail you send as a template. The checkbox is labeled “Mark as Template”. Any e-mail marked as a template: 1. Will show up at the top of the “Re-send Old Message” and “Edit Old […]

Read More

Bug Fix: Group Exports

We have corrected an issue where Exported Group CSV files would not display properly in Excel if a particular field value included double quotes (“) or commas(,) as the very first character. This issue is now fixed and all Exported Group CSV files should now display correctly in Excel.

Read More