VIP Customer Service

Monthly Archives: March 2006

Multi-threading added to core sending process

The JangoMail engine processes mass e-mails in two steps. In the first step, a mass e-mail is pre-processed, where it is determined who the actual recipients are. The original recipient list is filtered for unsubscribes, bounces, duplicates, invalid e-mail addresses, and other measures. In the second step, JangoMail’s network of distributed senders around the country […]

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Updated challenge-response filters

We have updated our incoming e-mail filter to categorize two more types of challenge-response e-mails: 1. Spam Sleuth challenge-responses2. PeoplePC Spaminator challenge-responses Previously, these types of challenges were being classified as User Reply e-mails. Now they will be appropriately classified as challenge-response e-mails.

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How the spam blocker works

You may be wondering how JangoMail determines whether a response to a mass e-mailing is a valid reply or spam. The method JangoMail uses to decide is quite simple. Any response that doesn’t fit into other categories, such as unsubscribes, bounces, out of office, etc., must be either spam or a valid reply from your […]

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New Features: Spam blocker and better reply management

One of the complaints we frequently get from our higher volume and longer term customers is that they are frustrated with the amount of spam they receive at the address they use as their From Address in their mass e-mailings. Why does this happen? After a particular From Address has been used on large mass […]

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Scrub reports will now contain an attachment

Details of a particular scrub report will no longer be contained within the body of the e-mail message. Rather, the particular details of the scrub report will now be in an attached text file to the e-mail message.

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