In the past, Group field names could begin with a number. For example, a Group could have a field named “1Address”. This is no longer allowed, as a rule has been put in place forbidding field names from beginning with a number. This is so that field names can be compliant with VBScript variable names, […]
For certain functions, it is necessary to know the JangoMail assigned ID# for a particular mass e-mail. This ID# can now easily be retrieved from two places: 1. The “Sending Complete” e-mail notifications that go out after a mass e-mail is completed will contain the ID#. 2. Under “Reporting”, in the “General Job Statistics Report”, […]
If your organization has generated a Purchase Order Number (PO) for JangoMail billing, this number will now automatically appear on any credit card receipts generated by our billing system.
Last week, a customer who included an unsubscribe LINK within a plain text message noticed that JangoMail still forced the CAN-SPAM footer onto the bottom of his e-mail. This was because, in plain text messages, JangoMail was looking for the presence of the words “unsubscribe” or “unlist”. This has now been corrected, so that a […]
JangoMail has joined the premier industry organization for e-mail service providers, the ESPC, or Email Sender and Provider Coalition. From the ESPC web site at http://www.espcoalition.org: —The Email Sender and Provider Coalition (ESPC) was formed to fight spam while protecting the delivery of legitimate email. The ESPC members have recognized the need for strong spam […]
We have altered our phone system and we now have a toll free 888 support phone number. It is 1-888-709-4099. All JangoMail customers needing phone support should dial this number. International customers can dial 614-343-3864. Please do NOT dial the old 937-435-8123 or 1-888-GO-JANGO numbers for support, as these numbers will now be used exclusively […]
Scrubs on JangoMail Groups will now run faster and smoother than ever before, thanks to some code optimizations this week. Previously, timeout errors would occur while trying to access a large Group if it was also being scrubbed at the same time, but this should not happen anymore.