Features
Full Features Chart
Below is a table highlighting most of JangoMail's powerful and useful features. Additionally, new features are always on their way. Finally, the JangoMail In Progress Blog tracks system enhancements and changes.
Table of Contents
1. Composing / Sending Email2. Email Deliverability
3. Database Connectivity
4. Reporting and Analytics
5. Email Address List Management
6. Reply Management
7. Features for Agencies / Account Management
8. Custom Features and Solutions (Examples)
- Composing / Sending Email
- HTML/Text: Send HTML and plain text messages together
- SMS: Specify an 160 character SMS message for SMS email gateway domains
- HTML Editors: Choice of 2 different browser-based HTML Editors built right into Send Email page
- HTML Chunks: Define "chunks" of HTML that can be inserted with a single click
- Quality Control: Define list of recipients that will receive a copy of every single sent email campaign
- Mail-merge Personalization: Personalize email campaigns, including the Subject/Message/From Address/From Display Name/Reply-To Address values based on custom mail-merge fields
- Conditional Logic Personalization: Personalize email campaigns, with logic statements to change content on your rules
- From Addressing: Use a @jangomail.com From Address or use your organization's branded From Email Address
- Attachments: Attach up to 20 files per email campaign. Also, send personalized attachments by FTPing files
- Behavioral Segmentation: Target your email campaigns by segmenting lists based on criteria you define and recipients' past behavior.
- Triggers: Set triggers to send automated followup emails after a recipient opens, clicks, or lands on a particular web page
- Email Client Support: Interact with JangoMail over the web or by using any standard email software, like Outlook
- Scheduling: Send email now, schedule it to go later, or create a recurring broadcast.
- Spam Content Check: Test the content of your message using built-in Spam Assassin content scoring
- Email Client Rendering: See how your email campaign renders in major email clients, like Outlook, Thunderbird, GMail, Yahoo Mail, and others
- Foreign Languages: Send foreign language emails in any major characters set, including Unicode (UTF-8)
- Templates: Use JangoMail built-in templates or compose your own message from scratch
- CC/BCC: Specify a CC/BCC address to receive a copy of every single individual personalized email message
- Throttling: Throttle your large email campaigns to go out at a designated rate per hour or per day
- Headers: Customize all email message headers, including the Reply-To address, SMTP MAIL-FROM, Content Transfer Encoding, and Character Set
- Embedded URLs: Set your email content to dynamically pull from a given URL
- CAN-SPAM: Add a personalized CAN-SPAM footer with a single click in the Enhanced HTML Editor, or have your account set to always include a CAN-SPAM footer
- Suppression: Filter out recipients of a past email campaign or members of a Group
- Discussion Server: Use JangoMail as a discussion server, allowing recipients of a campaign to respond to the entire email list.
- Transactional: Send single-recipient transactional emails with full DKIM signing and tracking, with immediate delivery over SMTP relay
- Embedded Images: Have the full content of images embedded in HTML email campaigns, so that recipients see images instantly instead of having to download them.
- SMTP Relay with Tracking: Send single recipient email via relay.jangosmtp.net and get open tracking, click tracking, logging, and DKIM signing
- Email Deliverability
- Habeas SafeList: JangoMail shared sending IP addresses on Habeas SafeList
- Sender Score Certified: Clients following strict practices can send email through Return Path's Sender Score Certified (SSC) program
- DomainKeys: Manage your own DomainKeys/DKIM records via our web interface
- SenderID/SPF: Setup SPF/SenderID to allow JangoMail to send email on behalf of your domain
- Feedback Loops: JangoMail participates in Feedback Loops (FBLs) with AOL, Hotmail, Yahoo Mail, Comcast, Juno/Netzero, and others
- Monitoring: 24 hour monitoring of the JangoMail network by experienced email server administrators
- Associations: JangoMail is a member of email trade associations ESPC (Email Sender and Provider Coalition) and MAAWG (Messaging Anti Abuse Working Group)
- Dedicated Servers: Dedicated SMTP Sending Servers and IP Addresses available upon request
- Domain Routing: Complex domain/sender routing rules allow granular control of how each client's email is delivered
- Smart Hosts: Send email messages through your own organization's SMTP server while harnessing JangoMail's power
- MTA/SMTP Server: Custom built Windows based MTA (Mail Transfer Agent), called JMSS (JangoMail SMTP Service) allows granular control over all aspects of delivery infrastructure, and rapid adoption of industry standards
- SMTP Distribution: Distributed SMTP infrastructure allows access to unlimited IP ranges
- Database Connectivity
- Local Databases: Connect to data in real-time from any standard local database like Access, Excel or SQL Server
- Web Databases: Connect to any ASP / PHP / Cold Fusion driven web site database
- Database Synchronization: Synchronize unsubscribes, bounces, opens, clicks, and other activities with your database
- Web Service/API: Use the API and web service to remotely manage and retrieve data from your JangoMail account
- Salesforce: Automatically connect to data in CRM systems like Salesforce and Microsoft CRM
- Reporting and Analytics
- Opens: Track opened vs. unopened messages
- Clicks: Track click throughs of web links in your messages
- Activity Tracking: Track all web site activity resulting from an email campaign using JangoMail Activity Tracking
- Google Analytics: Track all web site activity resulting from an email campaign using JangoMail's integration with Google Analytics
- Forward to Friend: Track who's forwarding your emails and to whom
- Unsubscribes/Bounces: Track bounce backs and unsubscribes from your mailings
- Historical Tracking by Recipient: View historical tracking activity on a per-recipient basis
- Click Tracking Overlay: View click tracking data as a visual overlay on top of an HTML or text email campaign
- AJAX: AJAX based Reporting allows you to watch campaign statistics update without refreshing browser
- Time-based Reports: Time-based Reporting allows you to monitor activity by day, hour, and minute intervals
- IP/Browser: IP Address and Browser Tracking allow you to monitor what organizations and what email clients/browsers are being used by recipients
- SMTP Logs: View SMTP log files of communication between JangoMail email server and recipient email server, on a per recipient basis
- JangoMail Processing Log: View campaign processing log, showing exactly how JangoMail generates final recipient list from each email campaign
- Email Address List Management
- Lists/Groups: Store as many groups with as many email addresses as you like
- Unlimited Fields: Define unlimited number of fields in each group.
- Web Signup Form: JangoMail can add a form to your web site to allow your visitors to subscribe.
- Preference Center: Customize form fields and allow your recipients to modify their own profiles
- List Scrubber: Auto-scrubber can turn invalid addresses into valid ones and remove duplicates.
- Export to Excel: All report data is exportable to spreadsheet (Excel) format
- Auto-responders: Create Auto-Responders for your Groups that send emails automatically a designated time after a new subscriber signs up.
- Easily add contacts: Adding a member to your group is as easy as forwarding an email from the member.
- Confirmed Opt-in: Turn on confirmation to validate addresses opting-in to your list
- Suppression Groups: Use any email list (Group) as a send-to Group or as a suppression Group
- Large Text Fields: Within email lists (Groups), create "large" text fields capable of storing megabytes of data, such as poems or large paragraphs of text. Use these fields for personalization.
- Search: Search any or all email lists (Groups) at once using an email address, field value, including wildcard values
- FTP: Option to FTP email data file to client.jangomail.com, for automatic Email Group creation
- Reply Management
- Unsubscribes/Bounces: Unsubscribes and bounces are processed and handled automatically.
- Email Bouncebacks: Option to have bouncebacks emailed to From Address as a normal person-to-person bounceback notification message
- Change of Address: A recipient's request to change his email address handled automatically.
- Valid Replies: Incoming valid user replies automatically forwarded to an email address of your choice.
- Challenge Responses: Send Challenge-Response replies to a specified user for handling.
- Viruses: Incoming messages with viruses automatically deleted.
- Unsubscribe/Bounce Synchronization: If pulling from web database, JangoMail can write to your database as unsubscribes and bounces come in.
- Features for Agencies / Account Management
- Client Sub-Accounts: Create client sub-accounts underneath a master umbrella account
- Multiple Logins: Create multiple logins for a single account
- Reporting-Only Logins: Create reporting-only logins for a single account
- Private Label: Create a 100% domain-branded private label solution that re-brands JangoMail as your own application
- List/Group Sharing: Share Email Groups across client sub-accounts.
- Unsubscribe/Bounce Sharing: Share unsubscribe/bounce lists across sub-accounts
- Locked Templates: Lock content in campaigns for client sub-accounts, so that end users can only edit certain areas of email campaigns.
- FTP: All JangoMail accounts come with an FTP account (FTP to client.jangomail.com) to upload images, file attachments, list data files for importing, and other files to your account
- Custom Features and Solutions (Examples)
- Dedicated Processing: Dedicated processing threads available for clients with extremely time sensitive email campaigns
- Custom Programming: Custom scripting to move data in/out of account or transfer email addresses between lists
- New Feature Requests: New feature requests can be implemented and pushed to production within mere days
- Reporting Automation: Custom scripting for reporting automation
- Transactional: Custom scripting available for custom Email Group modifications